FOLORUNSHO OLAYEMI PIUS
Administrative Professional | Remote Operations Specialist
Lagos State, NG.About
Highly organized Business Administration graduate with extensive experience in optimizing administrative support, remote operations management, and customer relations across diverse environments, including healthcare. Leverages proficiency in Microsoft Office Suite, Google Workspace, and digital communication platforms to streamline workflows, enhance operational efficiency, and drive organizational growth. Adept at managing multiple responsibilities independently while ensuring meticulous record-keeping and effective team coordination.
Work
Ijebu-Ode Grammar School
|National Youth Service Corps (NYSC) Teacher & Administrative Support Officer
Ijebu-Ode, Ogun State, Nigeria
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Summary
Supported school administration and enhanced student learning through innovative teaching methods and meticulous record management.
Highlights
Supported school administration by managing documentation, scheduling, and student records, ensuring efficient operational flow.
Prepared comprehensive reports and maintained organized academic records, contributing to streamlined educational processes.
Improved learning culture by developing and implementing innovative teaching methods and research-driven content.
Designed and delivered engaging instructional materials that simplified complex concepts, leading to enhanced student comprehension.
Promoted students' holistic development through interactive classroom activities, fostering physical, mental, and social growth.
Freelance / Contract Roles
|Remote Administrative Officer – Healthcare Support
Remote
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Summary
Provided comprehensive remote administrative and operational support for healthcare-related services, significantly enhancing client management and service delivery.
Highlights
Streamlined patient scheduling and appointment coordination processes, improving virtual communication efficiency for healthcare providers.
Maintained strict confidentiality of sensitive digital medical records, ensuring accurate documentation and compliance with data management protocols.
Prepared critical administrative reports and organized complex databases, supporting daily remote healthcare operations and informed decision-making.
Facilitated seamless communication between healthcare teams and clients through expert coordination of emails and virtual meetings.
Utilized Microsoft Office, Google Workspace, and virtual collaboration platforms to optimize workflow management and boost productivity by an estimated 15%.
Freelance / Contract Roles
|Administrative Assistant (Remote Support)
Lagos, Lagos, Nigeria
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Summary
Delivered essential remote administrative support for small businesses and online clients, enhancing operational efficiency and client satisfaction.
Highlights
Managed high volumes of emails, scheduled appointments, and coordinated virtual meetings, improving communication flow and operational timelines.
Organized digital records and maintained accurate documentation, contributing to a 10% reduction in retrieval times for critical information.
Assisted with customer inquiries, ensuring timely and professional communication that enhanced client retention and satisfaction.
Executed precise data entry tasks using Microsoft Excel and Google Sheets, maintaining data integrity for business operations.
Supported online business operations and implemented workflow efficiencies, contributing to smoother processes and improved productivity.
Soul Multibuzz Center (S.M.C)
|IT Support Assistant
Kwara State, Kwara State, Nigeria
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Summary
Supported IT and administrative operations, ensuring system functionality and enhancing digital workflow efficiency.
Highlights
Assisted in maintaining and updating computer systems and software, ensuring optimal performance and security.
Supported administrative and digital operations, contributing to seamless organizational workflow and data management.
Performed accurate data entry, documentation, and system organization tasks, maintaining data integrity and accessibility.
Assisted in troubleshooting technical issues, resolving problems efficiently to minimize downtime and improve workflow processes.
Contributed to the implementation of new digital tools, enhancing operational efficiency and technological capabilities across the organization.
B.E. Coca-Cola Depot
|Supervisor / Administrative Coordinator
Ogun State, Ogun State, Nigeria
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Summary
Supervised daily sales and operational activities, optimizing workflow efficiency and contributing to improved sales performance.
Highlights
Supervised daily sales and operational activities, ensuring smooth depot operations and adherence to company standards.
Coordinated staff schedules and monitored workflow efficiency, resulting in optimized resource allocation and productivity.
Prepared accurate sales reports, managed inventory records, and oversaw operational documentation, supporting data-driven decision-making.
Conducted targeted market research to develop and implement strategies that improved sales performance by a measurable percentage (e.g., 5-10%).
Trained 15+ new staff members on company procedures, policies, and workplace ethics, ensuring rapid onboarding and compliance.
Education
Kwara State Polytechnic, Ilorin
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Higher National Diploma (HND)
Business Administration
Kwara State Polytechnic, Ilorin
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Ordinary National Diploma (OND)
Business Administration
Victory Scientific Comprehensive High School, Iragbigi
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West African Examination Council (WAEC)
St. Mary's Catholic Nursery & Primary School, Ondo
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Primary School Leaving Certificate
Awards
Recognized for strong leadership and team coordination abilities
Awarded By
National Youth Service Corps (NYSC)
Acknowledged for demonstrating exceptional leadership and effective team coordination skills during the National Youth Service Corps program.
Demonstrated excellence in administration, supervision, and customer relations
Awarded By
National Youth Service Corps (NYSC)
Awarded for outstanding performance in administrative tasks, supervisory roles, and fostering positive customer relations during the National Youth Service Corps.
Contributed to improved operational performance and workflow organization
Awarded By
National Youth Service Corps (NYSC)
Recognized for significant contributions to enhancing operational performance and optimizing workflow organization within the National Youth Service Corps.
Languages
English
Yoruba
Certificates
National Youth Service Corps (NYSC) Certificate
Issued By
National Youth Service Corps
Skills
Administrative Support
Healthcare Administrative Support, Remote Administrative Support, Office & Operations Management, Virtual Assistance, Data Entry & Documentation, Report Preparation & Record Keeping, Digital Record Management.
Customer Relations & Coordination
Customer Relationship Management, Patient Scheduling & Coordination, Team Coordination & Supervision, Communication & Interpersonal Skills.
Technical Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), Zoom, Google Meet, Microsoft Teams, Internet Research & Online Communication, Online Filing Systems.
Operational Management
Workflow Management, Problem Solving & Decision Making, Time Management & Multitasking, Compliance with Organizational Procedures, Process Improvement.
Interests
Hobbies
Reading & Research, Learning New Technologies, Playing Musical Instruments, Social Networking, Personal Development.
References
Bishop G.O. Folorunsho
Email: venfolorunshogideon@gmail.com, Phone: 0703 795 4654